Account & Data Deletion

Last updated: 23 July 2026

This page explains how to delete your Mamba Management App account and the personal data associated with it. The Service is operated by Rahsia Bumi Enterprise ("we", "us", "our"), and we handle deletion requests in accordance with the Personal Data Protection Act 2010 (Malaysia). You may request deletion at any time, free of charge, using the form below.

1. What Gets Deleted

When we process your request, we permanently remove the following from our database:

• Your account: your name, email address, and the salted hashes of your password and recovery phrase.
• MT5 records: any MetaTrader 5 account numbers you added for whitelisting, and the Valetax broker email you submitted for IB verification.
• Sessions: all active and expired login tokens for your account.
• Account-linked activity: analytics events that identify your account are removed or anonymised.

This deletion is permanent and cannot be undone. It does not close or affect your trading account with your broker (Valetax) — any open positions and funds remain under your control and your responsibility. To close your broker account, please contact Valetax directly.

2. What We May Need to Keep

Some records may be retained after deletion where we are legally required to keep them — for example, transaction, referral (IB), or anti-money-laundering records that Malaysian law obliges us to preserve. Where retention is required, we keep only the minimum necessary, for no longer than the law requires (generally up to 7 years), after which it is securely deleted. Retained records are not used for any other purpose.

3. Request Deletion

Submit the form below and we will verify your request and process it. You can also email us at admin@rahsiabumi.com or message us on Telegram at t.me/Mambaindi. Please send the request from, or include, the email address on your Mamba account so we can confirm it is you.

4. What Happens Next

• We acknowledge your request and verify that it comes from the account owner.
• Your account and data are deleted, and we email you a confirmation when it is done.
• Requests are completed within 30 days, and usually much sooner.
• After deletion you will no longer be able to sign in, and the mobile app can no longer manage trades on your linked MT5 accounts.

5. Deleting Data From the Mobile App

Uninstalling the Mamba Management App removes the app and its locally stored data (such as your saved login) from your device. To delete your account and server-side data, use the form on this page or contact us — uninstalling alone does not delete your account records.

Mamba Management App is operated by Rahsia Bumi Enterprise. For general help, visit Contact Support. Please also review our Privacy Policy and Risk Disclosure.